Replying To Home Exchange Email Contacts
Unfortunately, 2009 doesn’t seem to be starting any different than previous years. Over the past few weeks we’ve received several complaints from members who have sent out home exchange inquiry emails, only to receive no response.
Thankfully, this has been somewhat counteracted by another member who contacted us full of compliments. She said she had joined on March 1st, immediately sent out just five emails, and within a couple of days received three replies, all positive. By March 15th she had narrowed her selection down to one, and just a week later both parties finalized arrangements by exchanging Home Exchange Agreements.
But to return to the subject of this post. Year after year we always hear from a small percentage of potential home exchangers, unhappy because they don’t receive responses to their emails.
As I’ve written over and over, it’s not always due to bad manners. Over protective email clients more and more divert any email from an unfamiliar source straight to the spam folder, and people seldom check its contents before simply clicking to ‘empty’ it. I checked a member’s activity logs on the web site just the other day because she said she had been a member for a year and never received a single home exchange inquiry. I discovered that twenty two inquiries had actually been sent to her (and they were also listed in her Admin to read). She admitted that she always emptied her spam folder without looking through it first. She also had no idea that copies of all her emails in and out are stored in her Admin.
Finally, sometimes emails never get though because the intended recipient has changed their email address and it has never occurred to them to change it in their listing. Hence no contacts ever reach them. Others set up Yahoo, Gmail, MSN addresses then as time passes, forget to check them. We had a man once complain about lack of replies and inquiries, but he had completely forgotten that the email address in his listing was with Gmail. He had never checked.
© ExchangeHomes.com All rights reserved.
Related posts:
